FAQ

It can depend on what is happening. If you have a leaking or burst water heater or plumbing fixture, and you cannot turn off the water, call a plumber or someone to help you shut off the water to your property first. Then call REBORN RECOVEY SERVICES. It is crucial to maximizing your coverage to mitigate water damage as quickly as possible. Once you have our experienced team on site, we can help walk you through the insurance claims process ensuring that we are protecting your property. Many insurance claims will be denied if steps to mitigate damage have not been taken in a timely manner.

Yes. We work with all major insurance companies and use industry standard practices to help you get maximum coverage. You are our customer, which means we are committed to helping you.

Mold can grow with minimal moisture and a food source such as wood, paper, and drywall. It can grow quickly, which is why it is critical to begin water damage mitigation immediately.

Burst plumbing fixtures, water heaters, drain overflows, heavy rains, burst fire sprinklers and roof leaks are common causes of home and business flooding and water damage.

Water damage can be harmful in some situations. There are three categories of water damage: Clean water, grey water, and black water. Clean water, or category 1 damage is considered safe and can be caused from instances of leaking water heaters, and sink or bathtub overflows. Grey water or category 2, is potentially harmful as it may contain bacteria. Grey water damage can be from rain or stream floods, roof leaks, as well as an escalation from category 1. Black water, or category 3, is harmful and can cause illness. Black water damage can be from unsanitary water such as fire sprinklers, sewage overflows, and groundwater. Category loss can quickly escalate if left unattended, so even if it is clean water, it should be handled by a licensed specialists.

Even if you have not experienced a flood event, you could have water damage that can be harmful causing mold growth and structural damage. Water stains, peeling paint, bubbling drywall, buckling floors, moisture, mildew, mold, and damp carpets are all signs of potential water damage.

In some instances, we may need to remove structural elements as part of water extraction and tryout services. Whenever we do cut into building materials, we will require an Asbestos test for your safety.